_Solutions_ # AI that understands your customers coreAI is a suite of connected solutions that turns your content into an intelligent and measurable channel toward your customers. ## Security and privacy All data is stored within the EU. coreAI never uses your content to train general-purpose language models, and every conversation is traceable back to its source. ## How does coreAI work? coreAI uses AI and your content in a smart way to give visitors on your site answers to what they are wondering about - ingest the data sources you choose into your coreAI so it can answer your users' questions - pick the AI service yourself – e.g. ChatGPT, the most well-known one - coreAI organises and stores your data in a secure way - coreAI answers questions based solely on the content you have selected - coreAI is ready to use out of the box, but you can fine-tune it with your own instructions - drop a small code snippet on your website and coreAI is ready to answer - coreAI works on any website and answers in any language - coreAI uses licensed AI services that do not use your data for training [Learn more about how coreAI works](https://coreai.no/en/contact) ## How to get started Getting started with coreAI is simple. - Sign up and you'll get a coreAI login where you can build your own assistants - Choose the sources coreAI should use to answer your customers - Then you'll get a small code snippet that you simply paste onto your website. Voilà – you're up and running and coreAI shows up on your site - In the coreAI portal you can adjust instructions yourself and keep an eye on usage and statistics. [Try it free today!](https://coreai.no/en/order) ## Solutions ### Knowledge base Import content from websites, documents, and product catalogues – CoreAI structures everything automatically into a searchable knowledge base with vectors, relations, and metadata, so the AI always answers from your own sources. ### Chat An AI chatbot that actually understands your customers and answers correctly – without hallucinations – because it pulls answers only from your knowledge base, with source citations in every reply. ### AI search Combine keyword search and AI-driven semantic search in one solution, so users find what they're looking for even when they don't know the exact words – with AI-generated summaries directly in the search results. ### Shopping list Turn the chatbot into a sales channel – when customers ask about products, CoreAI shows an interactive shopping list with images, prices, and an add-to-cart button, shortening the path from question to purchase. ### Handover to customer service Seamless handover from AI to human – when the chatbot can't resolve a request, your team takes over the conversation in real time, with full chat history and AI-generated reply suggestions. ### For developers / API Embed AI-powered chat, search, and product recommendations in your own applications with the CoreAI REST API – build tailored experiences without having to build the RAG infrastructure yourself. _Questions and answers_ ## Frequently asked questions Questions and answers ### Where does coreAI get its answers from? Only from your own content (websites, documents, product data) imported into your knowledge base. ### How long does it take to get started? From signed contract to launch typically takes 2–4 weeks, depending on the volume of content. ### What happens when the AI doesn't know the answer? The conversation is handed off seamlessly to one of your customer service agents with full chat history. ### Is the solution GDPR-compliant? Yes, all data is stored within the EU and data is not used for training language models. ### Can I integrate coreAI into my own systems? Yes, via our REST API you can build tailored chat, search, and recommendation experiences. ### How easy is it to install coreAI on a website? One line of JavaScript on your site is all it takes. You'll find the snippet in the assistant under the Code tab, and the widget appears automatically once it's in place. ### Can coreAI be used behind a login or on an intranet? Yes. The widget can be restricted to signed-in users via token validation against an endpoint on your site, and content behind a login is ingested through the API instead of the crawler. ### How are products, contacts and events imported from the website? Automatically from Schema.org-structured content on your site — products, people and events are picked up without extra work. If the structure is missing, the AI classifies the content for you. ## Ready to talk to us? We'd be happy to show you how coreAI can lift the customer experience on your site. [Get in touch](https://coreai.no/en/contact)