_Solutions_ # AI that understands your customers coreAI is one AI platform that turns your content into an intelligent and measurable channel toward your customers. ## How does coreAI work? coreAI connects your own content and your business systems into one AI platform that answers precisely – and that can perform tasks on the user's behalf. - Ingest your own sources – websites, documents, product data and APIs - Pick the AI service yourself – e.g. ChatGPT - coreAI answers based solely on the content you have selected - Agentic AI fetches real-time data and performs tasks in your systems - Hands over to a colleague when a case needs a human - Adjust answers and actions with your own instructions - Paste a small code snippet – coreAI works on any website and in any language - coreAI uses licensed AI services that do not train on your data [Learn more about how coreAI works](https://coreai.no/en/contact) ## How to get started You're up and running in hours: sign up, choose the sources coreAI should use, and paste one code snippet on your website. - Sign up and get access to the coreAI portal where you build your knowledge base - Choose the sources coreAI should answer from – and connect business systems for real-time data and actions - Paste a small code snippet on your website, and coreAI Chat or coreAI search appears for your customers - Adjust instructions and track usage and statistics in the portal [Try it free today!](https://coreai.no/en/order) ## Solutions ### Knowledge base Import content from websites, documents, and product catalogues – CoreAI structures everything automatically into a searchable knowledge base with vectors, relations, and metadata, so the AI always answers from your own sources. ### Chat An AI chatbot that actually understands your customers and answers correctly – without hallucinations – because it pulls answers only from your knowledge base, with source citations in every reply. ### AI search Combine keyword search and AI-driven semantic search in one solution, so users find what they're looking for even when they don't know the exact words – with AI-generated summaries directly in the search results. ### Shopping list Turn the chatbot into a sales channel – when customers ask about products, CoreAI shows an interactive shopping list with images, prices, and an add-to-cart button, shortening the path from question to purchase. ### Handover to customer service Seamless handover from AI to human – when the chatbot can't resolve a request, your team takes over the conversation in real time, with full chat history and AI-generated reply suggestions. ### Agentic AI AI that doesn't just answer, but acts – the assistant plans the task, picks the right tools along the way, and carries out concrete actions in your systems, within the access controls you already have. ### Personalisation Logged-in users get answers based on their own orders, cases and agreements – coreAI adapts to who is asking, within the access the account already has. ### Security Requests are processed on European infrastructure under Zero Data Retention, logins are validated against your system, and answers are fetched only within each user's own access. GDPR-friendly without new security logic. ### API and integrations coreAI is an open platform with a REST API for data import, open endpoints for chat and search, and MCP for live data and actions – all against the same knowledge base. _Questions and answers_ ## Frequently asked questions Questions and answers ### Where does coreAI get its answers from? Only from your own content (websites, documents, product data) imported into your knowledge base. ### Can coreAI do more than answer? Yes. With agentic AI, coreAI plans the task, fetches real-time data from your business systems, and performs concrete actions – within the permissions you have already set. ### What does coreAI cost? coreAI starts at NOK 760/month, with no setup fee or lock-in. The price depends on the volume of content, and you get 20% off with an annual subscription. ### How long does it take to get started? A simple setup is live in hours. Larger projects with lots of content and integrations typically take 2–4 weeks. ### What happens when the AI doesn't know the answer? The conversation is handed off seamlessly to one of your customer service agents with full chat history. ### Is the solution GDPR-compliant? Yes, all data is stored within the EU and data is not used for training language models. ### Can I integrate coreAI into my own systems? Yes. Via the REST API and MCP you connect coreAI to your own systems – for tailored chat and search, real-time data, and concrete actions across your platforms. ### How easy is it to install coreAI on a website? One line of JavaScript on your site is all it takes. You'll find the snippet in the assistant under the Code tab, and the widget appears automatically once it's in place. ### Can coreAI be used behind a login or on an intranet? Yes. The widget can be restricted to signed-in users via token validation against an endpoint on your site, and content behind a login is ingested through the API instead of the crawler. ### How are products, contacts and events imported from the website? Automatically from Schema.org-structured content on your site — products, people and events are picked up without extra work. If the structure is missing, the AI classifies the content for you. ## Ready to talk to us? We'd be happy to show you how coreAI can lift the customer experience on your site. [Get in touch](https://coreai.no/en/contact)