# Shopping list: turn your chatbot into a sales machine

CoreAI's shopping list feature is a seamless bridge between product advice and purchase. Imagine this: a customer asks your chatbot, "which products do I need to paint a bedroom?" Instead of only listing product names, it shows an interactive shopping list with images, prices, and quantity selectors. The customer adjusts quantities and chooses "add to cart" — without leaving the chat window.

## From question to purchase in seconds

CoreAI turns your chatbot into a sales channel when the customer asks for products, solutions, or recommendations. The shopping list appears where buying intent is already high, and the customer can move straight from answer to cart.

## How it works

### The customer asks a question

The customer asks about products, solutions, or needs. The chatbot analyzes the question and finds relevant products from the knowledge base.

### The AI recommends products

The chatbot replies with product recommendations based on the customer's needs. When the recommendation includes products, the shopping-list button appears.

### The customer sees the shopping list

With one click, the customer opens the shopping list. There they can:

- see every recommended product with a product image
- see product name and product number
- see unit price and stock status
- adjust quantity for each product with plus and minus buttons
- see the total for each product
- add individual products or all products to the cart

### The products are added to cart

When the customer chooses "add to cart", the products are sent directly to the shop's cart. The customer can continue shopping or go straight to checkout.

## Why shopping lists increase sales

### Reduces friction in the buying process

Traditionally, the customer has to:

- read the product recommendation for each product they need
- open each product page in a new tab
- choose quantity for each product
- add each product to the cart separately

With a shopping list, the customer does all of this in one step, directly in the chat window. Fewer clicks means fewer interruptions and higher conversion.

### Captures purchase intent

When the customer gets a good answer and sees the products visually presented, purchase intent is at its peak. The shopping list lets them buy while motivation is high — before they get distracted or change their mind.

### Makes complex purchases simple

Some purchases require several products that belong together. Paint needs a brush and tape. A grill needs charcoal and lighter fluid. Tacos for ten people need many ingredients in the right quantities. The shopping list gathers everything the customer needs in one overview, so they do not have to search for it themselves.

### Increases average order value

When the AI recommends complementary products and the customer can easily add them to the cart, upsell becomes more likely. The customer gets better help, and you get higher revenue.

## Integration with your online store

CoreAI has an SDK for WooCommerce integration, but it can be included in any online store that adds support for CoreAI to add products to the cart via API. This often requires a small adaptation in the store.

The store API needs to support:

- product identification via SKU, product ID, or GTIN
- stock quantity and availability
- error handling for out-of-stock products
- automatic cart updates

### More integrations are coming

Contact us if you use another e-commerce platform.

## Statistics and insight

CoreAI gives you full visibility into how the shopping list performs.

### Conversion rate

See how many people open the shopping list and how many actually add products to the cart. Identify bottlenecks and optimize.

### Products added to cart

Track how many products are added to the cart through the chatbot. Follow trends over time and measure the effect of changes.

### Cart value

Track the value of the products added to the cart. Understand how much revenue the chatbot generates.

### Popular products

See which products are most often recommended and added to the cart. Use the insight to improve product recommendations.

## How to get started

### Step 1: import the product catalog

Make sure your products are imported into CoreAI. You can:

- crawl your online store when it uses Schema.org markup and sitemap.xml
- crawl the store's Google Product Feed
- upload products via API

### Step 2: activate the cart adapter

Go to your assistant in the CoreAI dashboard:

- choose the "general" tab
- scroll down to "cart"
- choose your e-commerce platform, for example WooCommerce
- save the settings

### Step 3: configure the integration

For WooCommerce, you need to set up an endpoint in your online store that receives cart requests from CoreAI. See the documentation for technical details.

### Step 4: test and launch

Test the shopping list in your chatbot. Ask questions about products and verify that they are added correctly to the cart. When everything works, you are ready to increase sales.

## Examples of use

### Hardware store

Customer: "what do I need to install new flooring in a 20-square-meter room?"

CoreAI shows a shopping list with laminate, underlay, skirting boards, tools, and glue — all adapted to the area the customer provided.

### Electronics store

Customer: "I need a home office setup, what do you recommend?"

CoreAI shows a shopping list with a monitor, keyboard, mouse, headset, and webcam — based on the customer's budget and needs.

### Pharmacy

Customer: "I am going to the mountains for Easter, what should I have in my first-aid kit?"

CoreAI shows a shopping list with plasters, bandages, painkillers, sunscreen, and lip balm.

### Grocery store

Customer: "what do I need to make tacos for four people?"

CoreAI shows a shopping list with minced meat, taco shells, seasoning, lettuce, tomato, sour cream, and cheese — in the right quantities.

## Benefits summarized

- Higher conversion: fewer clicks from recommendation to purchase
- Increased order value: easy access to complementary products
- Better customer experience: everything happens in the chat window
- Measurable effect: full statistics for conversion and value
- Simple integration: support for WooCommerce and more platforms

## Ready to turn your chatbot into a sales channel?

The shopping list feature is included in the standard subscription or higher. Activate shopping lists today and see how AI-powered product advice can increase your sales.